Sales coaching is pivotal for any sales team's success, but let's face it, managers are often stretched too thin to provide meaningful, unbiased feedback on every call.
I speak from experience. I've used conversation intelligence tools for years, but they've always left me wanting more. My sales team have dozens of meetings each week and do hundreds of cold calls, yet I can only review a couple at most, which left my team in the dark on their performance, made me feel guilty that I’m letting my team down and ultimately meant that I had no idea what was really happening on the calls.
In fact, a quick LinkedIn post showed me that most sales teams listen to less than 10% of their calls. Yikes!
WonderwayCOACH leaps to the rescue, using ChatGPT to provide expert feedback on every sales call and meeting. This platform integrates seamlessly with existing call recording tools, saving managers precious time while offering instant, unbiased feedback that helps sales reps get (at least) 1% better after every single call they make.
Sure, conversation intelligence tools claim to help with keyword trackers, but the reality is that up until now, managers have still needed to listen to calls to have enough context to be able to provide meaningful feedback.
Enter WonderwayCOACH: armed with ChatGPT technology, it truly UNDERSTANDS what is happening on the call. Instead of focusing on stats like interactivity and question rate, it comprehends customer pain points and evaluates how effectively the rep addressed them. Quite the upgrade, right?
In a nutshell, the product pinpoints customer questions and objections, assesses the sales reps responses, and suggests improvements with the kind of contextual understanding a manager would bring – minus the time spent watching calls.
At Wonderway, we're convinced that AI is the sales world's new best friend. We see AI not as a replacement for salespeople, but as their trusty sidekick, automating the tedious work that's currently bogging them down. And although, there's been a surge of AI sales products lately - they have mostly been focusing on prospecting. ChatGPT's writing prowess makes that a no-brainer, but we’re really still only scratching the surface of what generative AI can do in sales.
ChatGPT alone doesn’t quite hit the mark. Here's why:
Wonderway COACH is set to revolutionize the sales coaching world by delivering unbiased insights and expert feedback on every call, saving managers precious time, and ultimately boosting sales performance. Are you ready to catapult your sales team's coaching experience into the stratosphere?
Sign up for a free trial of Wonderway COACH today and witness the transformation.