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The future of sales coaching is here
Wednesday, April 26, 2023

The future of sales coaching is here

Bowen Moody
CEO and Co-Founder
The future of sales coaching is here
We're thrilled to unveil the sales coaching game-changer you've been waiting for: WonderwayCOACH, an AI-driven coach that integrates with existing conversation intelligence tools to deliver expert feedback on every sales call and meeting.

The Sales Coaching Conundrum

Sales coaching is pivotal for any sales team's success, but let's face it, managers are often stretched too thin to provide meaningful, unbiased feedback on every call.

I speak from experience. I've used conversation intelligence tools for years, but they've always left me wanting more. My sales team have dozens of meetings each week and do hundreds of cold calls, yet I can only review a couple at most, which left my team in the dark on their performance, made me feel guilty that I’m letting my team down and ultimately meant that I had no idea what was really happening on the calls.

In fact, a quick LinkedIn post showed me that most sales teams listen to less than 10% of their calls. Yikes!

The Wonderway COACH Solution

WonderwayCOACH leaps to the rescue, using ChatGPT to provide expert feedback on every sales call and meeting. This platform integrates seamlessly with existing call recording tools, saving managers precious time while offering instant, unbiased feedback that helps sales reps get (at least) 1% better after every single call they make.

Upgrading your Conversation Intelligence

Sure, conversation intelligence tools claim to help with keyword trackers, but the reality is that up until now, managers have still needed to listen to calls to have enough context to be able to provide meaningful feedback.

Enter WonderwayCOACH: armed with ChatGPT technology, it truly UNDERSTANDS what is happening on the call. Instead of focusing on stats like interactivity and question rate, it comprehends customer pain points and evaluates how effectively the rep addressed them. Quite the upgrade, right?

In a nutshell, the product pinpoints customer questions and objections, assesses the sales reps responses, and suggests improvements with the kind of contextual understanding a manager would bring – minus the time spent watching calls.

Wait, Another AI Tool?

At Wonderway, we're convinced that AI is the sales world's new best friend. We see AI not as a replacement for salespeople, but as their trusty sidekick, automating the tedious work that's currently bogging them down. And although, there's been a surge of AI sales products lately - they have mostly been focusing on prospecting. ChatGPT's writing prowess makes that a no-brainer, but we’re really still only scratching the surface of what generative AI can do in sales.

Why Not Just use ChatGPT?

ChatGPT alone doesn’t quite hit the mark. Here's why:

  1. Token trouble: The consumer-facing tool just can't cope with transcripts from calls that exceed a few minutes. That's why we've crafted our own product to tackle 30-minute discovery calls and hour-long demos like a champ.
  2. Bias busters: It's clear that ChatGPT can have some inherent biases in its feedback. If not kept in check, it tends to focus on what it knows best rather than what truly matters to the rep. To tackle this, we're training our models on transcripts to better understand the nuances of various sales calls.
  3. Sales savvy: While ChatGPT has a basic grasp of sales methods, it needs more fine-tuning to differentiate between transactional B2C sales and large enterprise deals. That's where Wonderway comes in, partnering with top sales trainers to teach our model how to handle even the most intricate sales cycles.

Your Next Move: Embrace Wonderway COACH

Wonderway COACH is set to revolutionize the sales coaching world by delivering unbiased insights and expert feedback on every call, saving managers precious time, and ultimately boosting sales performance. Are you ready to catapult your sales team's coaching experience into the stratosphere?

Sign up for a free trial of Wonderway COACH today and witness the transformation.

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