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Objection handling process
Negotiation

Objection handling process

Training description

Objection handling is one of the top sales skills that separate good sales people from great sales people. Handling objections is like navigating a storm in the ocean. If you are well prepared, it can be one of the most exciting parts of the sales process. If you’re not, it’s easy to get shipwrecked.

Takeaways

→ Understand different types of objections (e.g. smoke screens, concerns, real objections, conditions, complacency)

→ Use a 4 step approach to handle any objection

→ Prepare for objections ahead of time

Benefits

→ Stop deals from getting blocked

→ Stop your reps from sounding defensive

→ Save time creating content

→ Save money on external sales trainers

Format

Online training

Duration

60 min

Recommended Assessments

Answer question
Team session
Feedback
Start Training

Trusted by the TOP Companies

Lindstrom logo. Wonderway client
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→ Wonderway helped Babbel to close 40% more deals by closing skill gaps between high-performing and low-performing sales reps. See case study →