Sales Training ProgramsProspecting
CSM Onboarding Template
Onboarding

CSM Onboarding Template

Training description

Make sure your new CSM is set up for success from the very beginning

Takeaways

1. Understanding the company and the industry

2. Learning how to manage and renew customers

3. Making sure the new CSM has the right knowledge and tools to reach the targets

Benefits

2x faster onboarding of Customer Support Managers

Format

Online training

Duration

2-6 weeks

Recommended Assessments

No items found.

An efficient onboarding has different assessments according to the skills that need to be trained. They range from quizzes to written assignments, to video and screen recording.

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